Hi Ralph and Tracey,
Just to say how delighted we were with the hanging mobile which arrived so
soon after it was ordered. It's so attractive and we have one very happy
Grandson.
Thank you for your speedy attention and all best wishes for a successful
2010.
Kind regards,
Irene Pirie
Hi there,
Just to let you know I received my name train in the post and it is really sweet and wonderfully made.
Thank you.
Merry Christmas
Kate (Oxfordshire)
Hello Ralph,
Nice to talk to you yesterday.
Just to say the mobile arrived safe and sound today (remarkably considering the snow!). Thanks so much for getting it out to me so efficiently. I had a sneaky peek inside the box and it looks great!
Have a lovely Christmas and now that I have a four month old son I am sure I will be ordering many things from you in the future.
With very best wishes,
Nick Ullmann (London)
Thank you- my order has arrived - and it looks lovely!! Lucky little grand- children. Sue Howard (Surrey)
Ralph I just wanted to say how very pleased I was with the quick delivery of the Name Train I ordered. The train is just wonderful – I only hope my little grandson thinks so too. I am sure he will. I will definitely be using you again. Many thanks Ann Charlton
I received my order towards the end of last week. Thank you so much. It came in tact, just as you packaged it. It was a gift for my friend's new baby boy. She totally loved it!!! She could not believe that she received something so special. Thank you again. All the best, Karen Saka (Miami - Florida)
Dear Ralph and Tracey Thank you so much for such a quick delivery of my order and the common sense applied to my scatty order! I didn't have my brain in gear, quite obviously, and it is such a pleasure to deal with people who do. .
Many thanks again.
Alison
Thank you! The wonderful wooden Jack in the Box arrived and it is perfect! Alexander will love it... looking forward to seeing his little face light up when it 'pops'! Happy Holidays and Thank you! All the Best, Catherine, Eric, and Alexander Landen :-) (Illinois - USA) For the first time: Good news! The trains (except for the last package) arrived yesterday, just as the conference was getting started. I quickly asked my colleges at the office to send it over by express and one hour later, there they were! Everyone who recieved a name train were happy like kids. :) Kind regards, Christin Holm (Sweden)
Hi Ralph
I just wanted to say a very big thank you for getting my letter train to me in time for the christening.
It came the very next day, you saved my bacon!!!!
Thanks ever so, bye for now
Carole Bolger (Middlesex)
Thanks for your excellent service and I'll certainly reccomend and be using you again. Have a good Christmas.
Carrie Miller
Order was received safe and sound. Many thanks. The baby, Ethan, still too young to appreciate but his brother is having great fun with the new train !!! Thanks again Eileen Burtt (Wilts)
Dear Ralph, Just wanted to let you know that your mobile was a great success. Couldn't believe how quickly it arrived. Well done to your carriers. Perhaps it came by airmail - the mobile was a plane after all ! Altogether great value for money. Thanks and good luck' Anne H mackintosh (Perthshire)
Thank you. I have received this and am thrilled with it. I have passed your details around my office as everyone was very impressed.
Kind regards
Caroline (London)
All received- am delighted with Goods -thanks
Ann Snook (N Yorks) Ralph
A short email to thank you for your exemplary service, the trains turned up this morning. They are wonderful and will be cherished by both recipients.
Many thanks indeed,
Alison Williamson (Perthshire)
Thank you so much for the promt sevice and delivery of our order. The name trains are in memory of our baby son who was born asleep on the 7th october, we are trying to create an rememberance area in our home where we spend a little quiet time to remember our prcious baby James. The name train looks great looks perfect.
Thank you
Mr and Mrs Kerr.
Hi Ralph, Just back from a trip and was extremely pleased to receive a package from you, that was very kind and nice. Let's hope that the rear end is supplied ASAP and please let me know when in. Thanks. Mark Hi Ralph That's amazing service, as the package was on my doorstep before you email came through ! Kind regards tot (Bucks)
received with thanks this morning. Great service.
Regards Zoe (Gt Missenden)
Received with thanks Saturday morning, one happy customer and 2 happy boys! Thank you Kelly Jasper (Herts)
Ralph/Tracey, I have just received the Wooden Name Train and all I can say is WOW. It looks so much better than the pictures and is packaged beautifully all ready to be wrapped up for Christmas. The speed in which I received it was fantastic having only ordered it late on Sunday and receiving it on Wednesday. I will definitely be buying from you again as well as recommending you to friends and family. I just hope Christmas comes quick so my nephew can enjoy it! Caroline Byrne (Bolton)
Ralph Thank you for the train. It was brillant. In the end I am glad I got the wooden one. Julie (Birmingham)
Dear Ralph
We spoke on the phone last week regarding my order which we feared had got lost in the post due to the strikes. I wanted to let you know that it has finally arrived! So there is no need to send another name train. Thank you very much.
kind regards
Astrid Stopford (London) Just to advise you the train arrived today
and we are told was worth the wait.
So I guess the post was the problem (1 of the 9 million)
Thank you for your efforts
regards
Barbara (London)
Thank you so much - I have just received the wooden name train and it is perfect!!! I didn't expect to get it so early, it is going to make a wonderful christening gift!!
thanks again
Lois (Cumbria)
Many thanks for the speedy delivery of the Name Train that I ordered pm on 16 th and delivered am on 17 th . Thrilled with the quality, our Grandson will treasure it. Will recommend your site to my family. (September - West Yorkshire) Thank you for sending the xylophone, received safely today. I'm very pleased with it, and will recommend you to friends. Have bookmarked your site for future reference. Regards, Dorothy Preston (Dunstable)
Thanks very much. The order has arrived and is lovely. Best wishes
Helen (Devon)
Hi - i received my name train this morning and just want to say it is lovely, better than i expected as the pictures on your site do not do the items justice. many thanks from
mummy and baby Edward who loves it ! (Notts)
Hi
Very happy with the train and letters and the wee boy I've bought it for is going to be delighted.
Many thanks
Clare Dow (Aberdeenshire)
Yes and thank you I received the parcel on Saturday. A very speedy service. Regards Brenda Daly (Wokingham)
Hi Ralph and Tracey, The train arrived this morning. It is lovely and I am sure it will bring George hours of fun. Thank you very much for keeping in contract with us and making sure we knew what was going on. Much appreciated. Diane and Andy Potter (Bagshot) Dear Ralph, I just wanted to send a quick email to express my sincere gratitude for you sorting out my name train and sending it in time for my weekend away. I sincerely appreciate your help and am over the moon with my purchase. Thanks again, Nicola Davies (see below)
Dear Ralph, Thank you so much for getting back to me to update me on the status of my order. I sincerely appreciate the excellent customer service that you are providing and will indeed recommend your site to family and friends. I appreciate your kind offer of sending me the Coloured Rail Name style in place of my original style if the goods do not arrive with you on Monday. I would prefer this rather than to wait for the original one to arrive as Evan is one of two twins so I really want to give the gifts together next weekend, Kindest regards, Nicoal Davies
The train was delivered to me today. Thank you very much for the upgrade. Just to let you know I'm very happy with it! Best Wishes, Sarah Butler (Liverpool)
Thank you very much I received my order this morning, I can't believe your fantastic speedy service Julia Jackson (Derbyshire)
Many thanks for your help on this Ralph.
Kind regards,
Gill Richardson (Herts)
Hi
Just wanted to say thanks; the train is fabulous! Just what I was after for a unique christening present Jenny Chapman (Wirral)
HI
Thanks - the order arrived safely on Friday. The trains are great and many thanks for the additional gift too.
Tracey Langford (Hants - August)
Just wanted to say thank you, the butterfly mobile is gorgeous. My little girl will love it.
Many thanks
Ruth Davison (August - Herne Bay)
Thank you so much for the swift processing of this order. I am absolutely delighted with it. The quality is fantastic and great value for money. I had some friends around when the package was delivered and they all thought it made a wonderful christening gift - you may be getting a few more orders soon! Thanks again, Caroline Marshall (AKA one very delighted customer) (Aug 09) Kent
HI Thanks - the order arrived safely on Friday. The trains are great and many thanks for the additional gift too. Tracey (August 09) Winchester
Hi there, Just to say thank you very much for sending it out so promptly, I received it on Tuesday, and it was needed for Wednesday. It went down very well! Thank you once again. Rebecca. (July 09) Lewisham
Hello I've received the train and I'm delighted with it. Thank you. Kind regards Marie Whitwood (July 09) Warwickshire
My parcel arrived first thing this morning, thank you so much!! What great service and the little wooden train is lovely. Will recommend you for sure!! Thank you, Tracey (July 09) Warwickshire
Many thanks for your VERY prompt delivery - and brilliant packaging. Well done Best wishes Jon Palethorpe (July 09)
I have received this morning!! Many thanks, I'm really pleased with Train it's perfect for my little nephew!! Regards Cheryl (July 09) Harlow
Hi Ralph, Thank you for sorting everything out. The guards vans arrived today. Janet (July 09) Bucks
Just wanted to say thank you, the butterfly mobile is gorgeous. My little girl will love it. Many thanks Ruth Davison (July 09) Kent
Many thanks for the swift delivery - received already. Heard about you through word of mouth and will certainly recommend through the same! Steve (Jun 09) Ascot
Thank you for a very prompt service – goods arrived today and we are very pleased with them. Regards Michele (June 09) Gillingham
Hi Ralph Thank you so much for the ultra quick delivery it arrived the very next day!!! the clown train is absolutely gorgeous and the parents were really chuffed and thought it was a lovely present and a great idea . Joanne Fletcher (June 09)
Hi very pleased with the train will definitely use you again .Thanks Rosemary Gardiner (June 09) Eastbourne
Thanks for the very prompt delivery. We are very pleased with the product and the handwritten note adds a nice touch. Thank you! Sue-Ann (June 09) Manchester
We received the train this morning. Perfect. Wife is happy which makes me happy!! I also thank you for your comment. Is good to be reminded!!! Once again, many thanks and thanks for the efficiency of your service. Brilliant. Rgds Matthew Camm (June 09) Lichfield
Dear Ralph Thank you for your kindness and excellent service. Best wishes Mirian (June 09) Swindon
Dear Ralph The train I ordered yesterday has arrived already!!! I like it better than the type I first ordered. Thank you so much for your excellent service. Mirian Sirrelle (June 09) Swindon
Hi Thank you so much for another great swift delivery and well packed order. S Curd (June 09) Kent
Dear Ralph & Tracey. The trains finally arrived today. They are wonderful. Thank you! Indah (May 09) Italy
Dear Ralph & Tracey, Thank-you once again for your very professional service. A friend visited us on Monday afternoon & just loved our "fish mobile". I ordered one right for her & it arrived this morning. We're spreading the word about you! Thanks again. Brenda (May 09)
The parcel was deleivered on Saturday and I am pleased with the mobile. Thanks you for your efficient service. Linda Page (May 09) Manchester
Hi Ralph. Just wanted to let you know that the Jack in the box arrived today! Thanks so much! Regards, Gillian (May 09) Canada
Arrived safely delighted with the quality thank you Liz Townsend (May 09) Wantage
Hi - just to let you know the parcel arrived safe and sound today - very swift, thank you. My grandchildren will love them, great colours, thanks Kind regards J Boyd (May 09) Hook
Hi Ralph & Tracey. I received my order today and am absolutely delighted with both trains. One was a present for my new baby nephew and I couldn't resist buying one for my wee son too as I thought they were beautiful. I have had a very bad experience with internet shopping recently and very poor customer service but you have restored my faith! I will definitely be recommending you to friends and family, absolutely first class quality and quick service. Thank you so much from a very happy customer J Joanne Dougherty (April 09) Antrim
Hi Ralph, Just wanted to say a huge thank you for the excellent customer
service. The train letter n arrived last Thursday and the kind gesture is much appreciated. Kind regards Donna Bunt (Apr 09)
Just wanted to thank you for the very swift delivery of my order, the recipient was so pleased with the name train for her new baby, I'll definitely use your site again. Many thanks, Claire Calver. (Apr 09)
Greetings Ralph and Tracey, The name train steamed into my home quickly and safey yesterday morning - can't wait to give it to the family to celebrate the birth of their son. (I got the spelling right this time!) Many thanks, and all best wishes, Graham Jones (Apr 09) Formby
Just to let you know that ive received the train and its beautiful. I was very impressed with the speedy delivery and it was very kind of you to realise my mistake and add in the front train carriage, thank you very much! Naomi (Mar 09) Durham Thank you for the exelent service on our order for an alphabet train this was very good we will recommend you to all our friends. M.S.Baker Tonbridge Mar 09
Thankyou for my order which I am very pleased with. It arrived just before the birth of our grandson, so it will be hung in his nursery. Thank you also for the quick and efficient delivery of the goods. A Mercer East Sussex Mar 09
Just a quick note to say thanks very much for my order which arrived today. Its brilliant, better than expected! Best wishes,Jane Treasure Bromley Mar 09
Hi there Many thanks for your 'very' swift service. I received Ellis's train this morning, well in time for his birthday on Saturday. Tot Howard Hedgerly Mar 09
Ralph, Thank you for being so accomodating! Our train is now restored! I have been really impressed with your communication and your overall service. I do hope we can use your company again for some presents. Many thanks Jane Barrett Smethwick Mar 09
Thanks Ralph, Again an excellent service provided! Thankyou very much. This is the third train I have ordered -they are excellent gifts and whenever a friend has a baby boy I know what to get!! Kind regards Alexis Swallow Glasgow Mar 09
Thank you. Received safely and am very pleased with it. Can you send me your other website. Sue Cavina Feb 09 West Sussex
Dear Ralph and Tracey Just to let you know the wooden train arrived today and it is lovely. Thank you so very much. I will certainly recommend you to others. Best wishes Carole Durham feb 09
Just to let you know we received the replacement front wagon and thank you for your speedy assistance with this. We were impressed with the delivery of the initial package and also your after service. We will be recommending your website to other friends.Alison Jamieson Glasgow Feb 09
Good morning,Received the train this morning and I love it !!!Thanks a million Suzanne feb 09
Many thanks. The one I bought at Christmas is absolutely superb and has given a lot of pleasure to a little person! hence the second order for her cousin. Cheers Colin – Faversham
Hello, I just wanted to thank you for your fast and efficient service. My parcel arrived today as promised.Many thanks Donna – Stockport
Thank you very much for your help on the ‘phone yesterday and the quick despatch of the Cuisenaire blocks. They arrived safely this morning and they are lovely. Our son will be delivering them in due course to the teacher in Lebanon , who I am sure will be delighted with them.Many thanks Sheila Wilkinson Selsey Feb 09
Hi Ralph & Tracy We received our name train order this morning and are delighted with it, I'm sure our grandaughter will love it. Thank you Regards Ann Bailey
Thank you so much for the prompt delivery of this train, I am absolutely delighted in the service you have provided and will recommend your site to others. Louise Ellard Jan 09 Edingburgh
Hi Ralph and Tracey, We'd just like to say a big "Thank you" for your prompt and efficient customer service - and best of all the train is great!! Our friends were so happy with our gift for James and say what a wonderful keepsake to celebrate his Baptism!We shall certainly use you again in the future and will make sure that we recommend you to friends and family.Very best wishes for 2009.Kind regards, Penny Brittle and Jim Williams Jan 09 Birmingham
Hi Ralph,I received the packaged this morning, the train is gorgeous!Thank you for your kindness in sending through the correct number of letters. I promise I will put some more orders through. From now on I think they will be my new baby gift/ birthday gift for all friends babies! Kind Regards,Deborah Jan 09 Abingdon
Dear Ralph, Firstly,I would like to thank you for sending the little wooden engine,(when it became available),for my grandson's Christmas name train,to my son in Lincoln.It arrived ahead of schedule,so well done. They were thrilled with the little train for the baby.Brought a tear to the eye so I am told!
Thank you also for the 'additional' carriage you sent which belonged to,Ssh! you know who,to go the little circular wooden train set for the other little grandson. He is only 2 and won't go anywhere without it,absolutely loves it.
It has taken me so long to respond,(not that expeceted it), but have been ill for 3 weeks,plus I couldn't find your details.Am feeling better today,so decided to have a clear out of paperwork,and found your invoice. Thank you once again. A Happy New Year to you all, Kind regards, Jan Walker (Jan 09)
even more testimonials
I had saved lots more great emails from before this date, but have lost them all when I had PC probs, that'll teach me not to back up, and apologies to those of you who did give us feed back.
You may be very sceptical about these kind of pages, of course I could have made them all up, but I have not, I dont think I could even make the customers names up, let alone the diverse range of thank you mails that I have received. If you dont buy anything from our site then thank you for taking the time to look at it, if you do buy something from us, and are happy with the product and service, please let us know. As well as if you are not happy with something, then also let us know.
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